Description:

At Amazon.com it is our mission to be Earth's Most Customer-Centric Company.  To get there, we need exceptionally talented, bright, and driven people.  If you'd like to help us build the place to find and buy anything online and provide exceptional service, this is your chance to make history.  We are looking for a dynamic, organized self-starter to join our Human Resource Team as an HR Business Partner in our Grand Forks, ND contact center.

Job Responsibilities:

• Provide coaching, training, and mentorship to the management team.
• Assist contact center assocaites with problem resolution.
• Develop and implement employee surveys and questionnaires, including exit interviews.
• Support internal customers to assure questions and concerns are being addressed.
• Develop and implement new policies, procedures, and programs as directed.
• Assure all employee regulations are met and manage employment liability for the organization.
• Proactive resource to the recruiting and training managers.
• Resource to escalate payroll and/or policy issues appropriately.
• Act as a liason between Managers and Associates to resolve conflict.
• Manager and maintain workers' compensation claims.
• Conduct New Hire Orientation for all new hire employees.
• Manage leaves of absence in accordance with Amazon.com policy, federal and state laws.
• Manager, track, and trend termination and turnover data and reports.
• Conduct and develop trainings for management and associate development.
• Generate reports for client group relating to all HR issues.
• Stay current with issues and concerns related to work environment.
• Practice proactive union avoidance activities.
• Assist client group with strategic business initiatives and projects.

The ideal candidate will have:

• A bachelor's degree in Human Resources or a related field.
• 4 or more years experience in HR management.
• Proficiency with PeopleSoft.
• Knowledge of Federal and State employment laws.
• Benefits and payroll administration knowledge.
• Strong employee relations experience.
• Strong interpersonal skills.
• Strong communication skills.
• PHR/SPHR certification preferred.

Amazon.com offers competative compensation packages including comprehensive healthcare, 401(k), restricted stock units, growth potential, and a challenging and exciting work environment that allows for you to make a truly strategic impact on the business.